Title: Business Operations Supervisor
Responsibilities:
- Business Support:
- Be familiar with the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow, business support process and organizational planning for Mindray Facility.
- Know well about operational systems or processes, be familiar with company policies, and support the sale steam to make sure efficient operation, especially order to delivery process.
- Organize routine business meetings and take notes as per management request. And remind on the to-do list.
- Provide administrative solution or support on business activities.
- 100% accuracy of business performance indicator reporting, remind risk and tracking
- Provide data accurately and timely, and complete the breakdown of annual, quarterly and monthly target on time and with quality
- Data support:
- Customer data: maintain and update customer/distributor data in system. Clean and analyze as per business needs periodically.
- Sales Review: Support General Manager on sales opportunities management, including supervise and analyze the opportunity input; organize sales review meeting periodically;
- Sales forecast. Support and collect sales forecast data. Support GM in target assignment to HODs or sales person/distributors.
- Data control: Follow company’s data management policy strictly in sharing, providing data.
- Issue comprehensive analysis report for the region you are responsible for, or analyze a business problem/feature in the region, the report should be complete, well-organized, and intuitive.
- Platform Management:
- Complete all training on a number of platforms related to the requirements of the position.
- Daily problem solving for platforms users.
- Access management
- Master data management on platform.
Position Specifications
- Knowledge and Education Requirements
- Bachelor degree or above in Business, Data analyze, administration or related discipline.
- Strong sense (proactive) to standardize and execute decided rules or company policy
- Excellent in Microsoft office tools, esp. excel, power point, good understanding of modern office tools
- Know about SAP(CRM, C4C), Power BI, Tableau and other data analyze tools
- Skillsets and Competencies
- Minimum 3 years full time work experience in Data Operation management position.
- Adaptively work in a matrix system, skillful in cross culture communication and pro-active in getting business resources to achieve their target ONTIME
- Proactively show initiative and makes time available to ensure competencies and specializations are kept up-to-date in line with business developments for self and team.
- Result-oriented and responsible personality, to be able to optimize his/her own job and the jobs of the team by planning as per target breakdown.
- Strong structured system thinking, logical reasoning, and good judgment skills.
- Strong capability to learn and willing to grow.
- Excellent communication and interpersonal skills in English communication capability. Proficient Chinese is a plus.