Title: CLINICAL APPLICATION SPECIALIST
TheApplicationSpecialist is responsible forprovide clinical supportduringpreandpost sales, for channel clinical team development,and work insynergy within sales and marketing team, ensure clinical outputs: research, product feedback, clinical validation,clinical studies, cooperation withKey Accountsconstruction, build and maintenance of relationship with KOLs. Planning thetrainingfor the channel´s clinical application specialist teamand giving clinical insight and support. This includesparticipation in department meetings, guide customers in deploying new technologies, resolve clinical issues, and deliver relevant technical support
Responsibility andContribution
1 Pre & post sales support Provide clinical support for pre-& post-sales, and in-department meetings, guide customers in deploying new technologies, resolve clinical issues, and deliver relevant technical support. Pre-sales:KA customers,bigProjects, importantcases Post-Sales:Customer visits, pre-sales demos, advanced features training and application tocustomers In-Departement Meetings support
2 KOL & Reference Site Drive breakthroughs in new clinical application by advanced technologies, establish and maintenance KOLs and reference site in your country or region Develop KOL lecture, Soft paper/Case sharing, Poster, Academic papers, Marketing images
3 Empowerment Develop specialized training programs by collecting and extracting insights from clinical scenarios, and empower channel clinical teams, internal team Training material development Establishment of distributor CAS training system: Training content, frequency and feedback Improving the professional capabilities of distributor clinical team Support and follow upChannel Clinical certification
4 Competitive research and product feedback Conduct competitive research and produce comparative analysis reports based on product features and images performance to support business. Collect customer needs and follow up Product feedback report Product comparison report : Side by side (1 per year), develop reports Customer needs follow up.