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Title:  Logistic Manager (Planning, Logistics & Customs)

Position Overview

As the first-line owner of Mexico's supply chain operations, you will lead end-to-end demand & supply planning, third-party logistics (3PL), import/export customs clearance, and vendor lifecycle management. Benchmarked against the Netherlands warehouse management model, you will establish a localized supply chain operation: interfacing with HQ S&OP processes and local sales demand on the front end, while managing 3PL and customs broker performance and commercial terms on the back end. Your mandate is to ensure SAP inventory accuracy, healthy stock levels, on-time delivery per Customer Requested Date (CRD), and continuous Total Cost of Ownership (TCO) optimization under full compliance

 

Requirements

Education:
Bachelor's degree or above in Logistics, Supply Chain, International Trade, or related fields; MBA or APICS/CPIM certification preferred.

Experience:

  • 5–8 years of supply chain/logistics management experience, including at least 3 years managing 3PL and customs operations; medical device or regulated industry experience preferred.
  • Hands-on experience in planning functions (demand planning, inventory management, S&OP); proficient in SAP MM/WM/PP modules.
  • Proven track record managing cross-border logistics and customs compliance; deep familiarity with Mexican customs regulations (COVE, HS classification, IMMEX, etc.).

Professional Competencies:

  • Expertise in 3PL commercial negotiation and contract management; experience independently managing multi-million dollar logistics budgets.
  • Solid knowledge of Mexican trade compliance requirements, including the 2026 New Customs Law (Previo en Origen), NOM-241, and GMP standards.
  • Strong analytical skills with the ability to drive decisions through Excel/SAP data; Lean Six Sigma or PMP certification is a plus.

Language & Soft Skills:

Native-level Spanish and fluent business English (written and verbal); capable of presenting and negotiating with HQ in English

Key Responsibilities

1. Demand Planning & Inventory Management

  • Own local demand planning and replenishment planning; interface with HQ S&OP cycles to align sales forecasts with inventory strategies.
  • Set and monitor local inventory targets (DOI/DOS); manage stock portfolio (demo units, finished goods, spare parts) to prevent obsolescence and stockouts.
  • Lead inventory health reviews; develop disposition plans for slow-moving or excess stock (return to HQ, scrapping, promotional clearance).
  • Maintain SAP master data integrity and inventory accuracy; organize annual physical counts and cycle counts to ensure audit compliance.

2. 3PL & Warehouse Operations Management

  • Manage 3PL partners on both commercial and operational fronts: contract negotiation, SLA definition, KPI monitoring (inventory accuracy, OTIF, POD timeliness), and Monthly Business Reviews (MBR).
  • Review 3PL invoices and manage logistics budget execution; drive annual cost-reduction targets.
  • Ensure warehouse operations comply with NOM-241, GMP, and ISO 9001 standards; lead process audits and corrective/preventive actions.
  • Manage reverse logistics and scrapping processes; coordinate disposal vendors for compliant waste handling.

3. Customs & Trade Compliance

  • Oversee Mexico import/export customs strategy; manage customs broker performance to ensure compliance with Mexican customs regulations, including the 2026 New Customs Law and Previo en Origen requirements.
  • Review accuracy and completeness of import documentation (Pedimento, COVE, HS classification, commercial invoices, packing lists); control duty and tax costs.
  • Establish rapid-response protocols for customs inspections, holds, and exceptions; coordinate internal teams and external brokers through to cargo release.
  • Maintain customs compliance archives; support internal audits and external inspections.

4. Vendor Management & Commercial Negotiation

  • Lead supplier selection and qualification for 3PL and customs brokerage services; drive contract renewals in collaboration with HQ Procurement prior to expiration.
  • Establish vendor scorecards and tiered management mechanisms; initiate and close claims for service failures, damages, or delays.
  • Benchmark market rates and service competitiveness regularly to ensure optimal cost-service balance.

5. Team Leadership & Cross-functional Collaboration

  • Build and lead the local logistics team (planners, warehouse coordinators, customs specialists) as business scales; define clear roles and KPIs.
  • Serve as the key supply chain interface for Mexico; coordinate with Sales, Finance, Quality, and HQ Supply Chain to resolve bottlenecks and support new business initiatives (e.g., demo warehouse activation, new product launches).
  • Report operational performance, inventory health, and risk alerts to HQ Supply Chain and the Country Manager on a regular basis.

6. Continuous Improvement & Digitalization

  • Identify improvement opportunities across end-to-end supply chain processes; lead lean initiatives (e.g., inventory accuracy improvement, customs cycle time reduction, logistics cost optimization).
  • Drive advanced utilization of SAP MM/WM and WMS/TMS tools to enhance data visibility and decision-making.

 

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