Title: Service Engineer
Job Description and requirement
MIS CSE
Bilingual Field Service Biomedical Engineer (Spanish/English) with over 3 years of experience specializing in the installation, calibration, and technical support of ultrasound or X-ray systems.
With Knowledge in troubleshooting and preventive/corrective maintenance.
Results-oriented professional dedicated to ensuring Customer Satisfaction and KPI Fulfillment.
Proven ability to coordinate directly with international manufacturing sites, execute software/hardware upgrades, and train clinical staff. Proactive professional accustomed to meeting strict SLAs in high-complexity clinical environments.
Soft Skill Requirement
- Bilingual Communication (Fluent English / Native Spanish)
- Client Relationship Management & Technical Support
- SLA & Service Metrics Compliance
- Clinical Staff Training & Onboarding
- Problem-Solving under high-pressure clinical environments
Interview topics:
General info
- Resona series, Consona series (Ultrasound), DigiEye (X-ray).
- HL7, DICOM, PACS, Healthcare IT networking.
- Troubleshooting, Preventive Maintenance (PM), Corrective Maintenance (CM), Calibration, Firmware upgrades.